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Our departments and services

Find out more information about our departments, their contact details and opening times. 

  • Last reviewed: 30th November 2022
Equine House Equine House

Our standard opening times are: 

  • Monday to Thursday: 8.35am - 5pm 
  • Friday: 8.35am - 3pm 

If you have any questions about your membership, becoming a member or renewing, our Membership team are on hand to help. 

Fundraising & Donations

Our Volunteers department are here to help if you've got any questions about becoming a BHS volunteer. 


If you're looking to book or re-sit your assessment, please call our Education team. 

Telephone: 02476 840508


Press Office
Accredited Professional Coach Membership

If you have any questions about becoming an Accredited Professional Coach, or if you would like to find out more about our coaches, please contact the APC team.

Approved Centres

If you have questions about one of our BHS Approved Centres or would like to know more about our Approvals scheme, please call our Approved Centre team. 

Horse Care & Welfare

If you’re worried about a horse or want some friendly advice about caring for your own horse, contact our Horse Care & Welfare department.

Horse Passports

It is a legal requirement to have a passport for your horse, even if it never leaves its field. You must also have your horse microchipped if you live in England, Wales or Scotland. For more information about horse passports, call our Passport team. 

Friends at the End

Friends at the End’ is a BHS initiative, designed to make sure that no horse owner has to face the loss of their equine companion alone. We offer free, confidential support to horse owners/carers before, during or after the death or loss of a horse. Contact us to receive support from specially trained BHS staff or volunteers. 

Changing Lives Through Horses

Changing Lives Through Horses (CLtH) is a programme of education and support for young people, aged 5-25, who are either permanently excluded, at risk of permanent exclusion or who have special education needs or disabilities (SEND) and those who are not in employment, education, or training (NEET). For more information contact our CLtH team: 


Have you been involved in an accident whilst riding out? Would you like to become a volunteer and help improve the safety of horses across the UK? Or if you would like to find out more information about how you and your horse can stay safe, please contact our Safety Department. 

Access and Rights of Way

Our Access Department work hard to defend, extend and promote safe, easily accessible off-road riding for everyone. Please contact the Access Department for enquiries about bridleways and equestrian access. 

British Riding Clubs

Please contact BRC for any British Riding Clubs or competition enquiries:

DBS and Safeguarding
Bookshop and Merchandising

General enquiries

For general enquiries, please call us on 02476 840500, email us at or complete our online enquiry form and one of our team will get back to you shortly. Opening times are 8:35am-5pm from Monday to Thursday and 8:35am-3pm on Friday. *Calls may be recorded for monitoring purposes  Please note, we are closed on Bank Holidays. 

Enquiry form
Close Up Of Horse